Help Center
Find answers, guides, and tips for getting the most out of 221Buddy.
Getting Started
4 articlesConnecting Your First Device
Step-by-step instructions for linking your child's first device to 221Buddy.
Setting Up Your Account
Complete these steps after signing up to get 221Buddy fully configured.
Understanding the Dashboard
A guided tour of the 221Buddy dashboard and its key sections.
Welcome to 221Buddy
An introduction to 221Buddy and what you can do with the platform.
Account & Security
4 articlesChanging Your Password
How to change or reset your 221Buddy account password.
Deactivating or Deleting Your Account
How to deactivate your account temporarily or delete it permanently.
Managing Email Preferences
Choose which email notifications 221Buddy sends to your account.
Setting Up Two-Factor Authentication
Enable two-factor authentication to add an extra layer of protection to your account.
Parental Controls
4 articlesAdding a Child Account
Create a child profile to start monitoring and setting controls for your family.
Managing App Permissions
Block apps, set per-app time limits, and manage app categories for your child.
Reviewing Activity Reports
Learn how to view and interpret activity reports for your child's devices.
Setting Screen Time Limits
Set daily screen time limits and scheduled downtime for your child's devices.
Devices
3 articlesPrivacy & Safety
4 articlesBlocking and Reporting Users
How to block or report a user or inappropriate content on 221Buddy.
How 221Buddy Protects Your Data
An overview of the security measures and protections 221Buddy has in place for your data.
Managing Data Sharing Preferences
Control how 221Buddy uses your data beyond core monitoring features.
Understanding Your Privacy Settings
Learn what data 221Buddy collects and how to control your privacy settings.
Billing
3 articlesCancelling or Pausing Your Plan
How to cancel or temporarily pause your 221Buddy subscription.
Understanding Your Subscription
Learn about 221Buddy's subscription plans, billing cycles, and how to change your plan.
Updating Your Payment Information
How to update your credit card or other payment method on file.