Updating Your Payment Information

Keep your payment details up to date to avoid service interruptions.

Updating a Credit or Debit Card

1. Go to Settings > Billing > Payment Method
2. Click Update Card
3. Enter your new card details
4. Click Save

Your next payment will use the new card.

Failed Payments

If a payment fails, we'll notify you by email and try again after 3 days. Your account remains active during this grace period. If payment is not received after 7 days, your account may be temporarily restricted.

Refunds

If you believe you were charged incorrectly, contact our billing support team at billing@221buddy.com with your invoice number.