Cancelling or Pausing Your Plan
Cancelling or Pausing Your Plan
You can cancel or pause your 221Buddy subscription at any time.
Cancelling Your Subscription
- Go to Settings > Billing > Subscription
- Click Cancel Plan
- Select a reason for cancelling (optional)
- Confirm
Your plan remains active until the end of your current billing period. After that, your account reverts to the Free tier.
Pausing Your Subscription
If you need a temporary break, you can pause your subscription for up to 3 months.
- Go to Settings > Billing > Subscription
- Click Pause Plan
- Choose a pause duration
- Confirm
During the pause, you won't be charged and your account will be downgraded to Free. Your data and settings are preserved when you unpause.
What Happens After Cancellation
- Child profiles and device connections are preserved
- Reports from the last 90 days remain accessible
- Premium features are disabled after the billing period ends